8. Settings Parental Controls and select the setting to “off” to disable parental controls. Here you can change your network name (SSID) and password, choose which. If you want to know any more then refer to the phone user guide page 11 in the page footnotes. Do please check out the envelope in the top right hand corner for a private message from me, and I'll look into the possibility of resolving this issue for you. Networking and WiFi. At best, it does little. If you can not log into your Surfshark account, skip the first suggestion. Can I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. There have been a few complaints about this recently. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. In order to do so I will need a little bit more detail s. Take a look at the pull-out tab on the side of the Hub 3. Websafe not turning off in Security matters a week ago; Websafe Off but still blocking sites in Security matters 2 weeks ago; Websafe not working in Switched On Families a month ago; Cannot turn off web safe since yesterday in. Simply sign into your Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. We'll go over how to set up the filter, what. Not able to access websafe_setting page (able to go to update_profile page). How To Turn Off Virgin Media Parental Lock (2023)In today's video i will cover parental control virgin media,virgin media web safe,virgin media web safe sett. 4. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Stay safe online. We would like to show you a description here but the site won’t allow us. com. Hey @DavidCalla,. . Our speed is great on our phones and my MacBook. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. It’ll help to protect any device that’s connected to your Virgin Media home network. Use parental control software and consider using filtering options, monitoring and setting time limits for access to chat. Disabled 2. Networking and WiFi. You can choose to block access to all adult sites. 0 Kudos. Every attempt bounces me back to the 'My Account' page. The messages typically contain a link for the victim to click on to get details of a missed package delivery. The victim will then be asked to download two . If you’d like to change the Parental control setting:. Please make your own thread in the future 🙂. 100 and 194. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. I contacted support and they turned off the child safe setting but it's the virus safe I needed to be turned offThanks for getting back to me Does the screen remain blank? Do you see any timeout, or unresponsive errors appear on the screen at all? Does the same thing happen when you use another browser or device?QuickStart, set up and connections. Thanks for your response. As far as i am aware the firewall wont be active in modem mode which will disable all router functions including the firewall. Have you attempted to change your DNS settings as advised to see if this can correct your issue? You can check if all your needed Web Safe Settings are amende. Please enter your email. 168. For Android: Settings >> Connections >> More connection settings >> Private DNS. The next day, both transmitting and both showed as enabled in the GUI. Set the DNS entry for (and any other Google ccTLD country subdomains your users may use) to be a CNAME for forcesafesearch. --. Open a Web browser (e. Changing network settings to use any Public DNS should re-gain full access for the device. We'll go over how to set up the filter, what. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. 0. _____ Scott My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. 8. Step 4: Toggle the switch to turn off child safe mode. 168. Not sure why you cannot turn it off. Virgin Media and you have confirmed Child Safe is on. Virgin Media not only offers comprehensive parental controls for your home wifi, it also enables you to keep a degree of control on what your little darlings are looking at on their mobile phone. 100. Any such application must be made to the High Court directly and must: clearly indicate your identity and status as an applicant. The Websafe is based on DNS at our end but a customer can override those settings by manually setting DNS to be google for example (8. Try. --. If it's just one or two devices, you can manually set the DNS to another DNS Server on those devices. Child grooming. Toggle the button next to Child Safe option to turn it Off. Sign in . to confirm Web Safe is off try access a VPN site, for example ; by default VPN site access is blocked by Web Safe. @virginmedia. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. 4. How-To] - Disable websafe feature on virgin media - tech2guides. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. Once logged in you will see 2 filters; Virus Safe and Child Safe. It's the same for virus safe and child safe. Next, enter in your username and password. Try computers with Cisco’s OpenDNS using 208. Cannot Turn Off Websafe and Child Safe in Security matters a week ago; Child safe mode automatically enabled and cannot be disabled in Security matters 2 weeks ago; Unable to enable Websafe on Mobile or Desktop Browsers in Security matters 03-09-2023; Websafe Off but still blocking sites in Security matters 02-09-2023I'm very sorry to hear about the issues you're having with this. Please make your own thread in the future 🙂. 3: 9787: 18: take child lock off virgin media: 0. The question was whether to disable the modem's firewall and rely on the router's only. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. After that, click onManage services. 8. 67. AtlasVPN: A fast and secure VPN that is great for streaming. Options. i have tried to enable childsafe and disable it again and it makes no difference. 1. Have you ever been able to access your online account?CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. Same as if you try to watch pronhub on mobile data (without turning off adult filter from your provider), switch to your VPN bypasses all the operator filters and blocks. I'm sorry to hear there are some problems with your My Virgin Media and the disabling of Web Safe on your service. It may take up to 24 hours for the change to be. Billing and payments. I just want to turn off web safe. Click Mark as Helpful Answer and solved, or use Kudos to say thanks. Click: Web Safe. You don’t need to be a web wizard to know how to take care of your kids online. on 19-10-2022 07:04. When prompted, enter the settings. SpeedBest VPNs for Virgin Media. Virgin Mobile. My clients are configured (via DHCP) to use the router and the router is configured (via DHCP) to use Virgin's. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023 Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. For XBOX or Playstation: modify the network settings and specify the DNS manually as the OpenDNS or Google DNS numbers from above. Simply sign into your Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Click on the toggle button or checkbox to turn off the Wi-Fi Hotspot feature. 85: 0. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. Welcome to My Virgin Media Sign in or register to manage your account. e. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". 3) Fully initialise your own router or mesh master unit and make sure the WAN port is set to DHCP. Mobile Your Account. Find out how to set up Web Safe Although Web Safe protects all your devices connected via our WiFi Hub or your. 0. Doesn't work in Igconito, Chrome Browser, Edge or Safari. be supported by evidence. Mobile Your Account. Sign in to your online account change setting there. What to do if Virgin Media Web Safe isn't working. Switch on Child Safe. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. . Re: Web safe problem. You can even reboot your Hub from the comfort of your sofa. We are able to update this setting for you manually too, we just need to confirm a few account details. How do I turn Virgin Media restrictions off? Before you jump to using a VPN, it’s worth checking what block features are turned on and whether you can access your chosen site with them turned off. What to do if Virgin Media Web Safe isn't working. Options. For VIRGIN MEDIA WEB SAFE. Entertain me; Broadband Deals. Help with Volt. In response to Client62. Watch the video to get quick tips on how to manage parental controls on Virgin Media Broadband. Malware can also record or steal information like bank details or account logins. Once the eero is successfully connected, put the VM hub in modem mode. in Security matters Thursday; Cannot Turn Off Websafe and Child Safe in Security matters 2 weeks ago; child website stuck on in Security matters 09-09-2023; Websafe Stuck On in Security matters 07-09-2023; WebSafe settings not being saved in Security matters 04-09-2023Mobile Your Account. In response to lotharmat. 0 Kudos. 255. Virgin is also helping a number of its existing MPLS managed service customers transition to new network solutions at a speed that is right for their business. --. 8 and Secondary 8. I understand that if we turn off the entire router off, it messes with the configuration, so ideally - keep the router on and turn the wifi off. have done DNS leak Hostname is none. Set “Private DNS provider name” to: dns. Parental controls block websites and applications that you think are unsuitable for your child. When the mouse is over that option, there should be a URL that shows in the bottom left hand corner of the page. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. Then click Apply. 123,8. . Advanced Settings -> Wireless -> Wireless Signal. We would like to show you a description here but the site won’t allow us. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. Any website unsuitable for children is blocked by default. All devices would need to be re-connected to the WiFi. Click ‘Save settings. You own router would still have to connect to the VM hub but you can have that switched to modem mode which will means it's own wifi is always off. If you’d like to change the. MWeb Safe Problems. If you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Access the Virgin Media website and log in to your account. Gateway 192. I wouldn't. We'll go over how to set up the filter, what. Users will then be prompted to manually. I censored my connection information but you can follow these guidelines easily in min. Yeah another Child Safe post, never turn it on before but now it's on blocking off some of our devices from going to certain sites as it's deemed child safe have logged into the Virgin media and it's showed grayed off but it's still active and blocki. 168. If your site is blocked by a majority of ISPs, it may be that there is a. . SpeedHi, ive tried the sim card in a few phones and the same results. At worst, it’s using resources. FYI Web Safe only works if Virgin Media's DNS is being used. If the AS Name is not Virgin Media then look at whether the DNS settings is manually set on the device or, if using the Hub in modem mode, on the router. I have just joined Virgin Media and I am trying to access some websites but get a message saying child safe settings have blocked these sites. Go to the Plan and Device tab and click on Manage services. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Looking on here and also Twitter it looks like many o. Account - Cable. Can you try refreshing your network and clearing your cache and cookies. 168. Virgin Media; My Virgin Media;. May just be a. Cannot Turn Off Websafe and Child Safe in Security matters a week ago;1. Tap Install Now. The easiest way to access websites blocked by your ISP is by connecting to a VPN. Press Home on the remote. 4. Select an Age Rating that is suitable for your children and select OK. Policy Overview. So if I search, as a random example, Pornhub, I get "no search results", just as I should. 255. 192. Forum Team. These tools can be installed across all devices, including mobile phones, computers and consoles. This is a fast and very easy trick that can work even if you're not a Virgi. Move message to Spam folder (default) Flag a message as. 1. Bypass Child Safe Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. on 05-07-2022 19:36. Search. 8. My Virgin Media App. Want to use and download a VPN but all websites are blocked and when trying to connect with a VPN it refuses to connect I've looked at ways to fix but the options people say to enable and disable are not there. Once logged in, select ‘My. To confirm if this is the case try the following when connected to your home network: browse to post the AS Name result here FYI if the AS Name is not Virgin Media then check: (a) device's DNS setting has not been manually set; (b) third-party router's. Click here to view more details on content filters from Virgin Media’s Web Safe. From setting your favourite channels, audio settings to renaming the box, find out here. Surfshark: The best budget VPN for Virgin. The VM hub allows you to manually switch the wifi off and on everytime you want to do it. 255. Set “Private DNS provider name” to: dns. It’s important you choose a passcode that’s different to the one you use to unlock your device. Web expert Mark Goodwin said: "Dear @virginmedia, please turn off websafe until you know it's not breaking things for everybody. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. Switch on Child Safe. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Bypass Child Safe & Virus Safe Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. this time the setting also changed itself to " Enable Channel Optimization". 1. 296. In this conversation. Find and uncheck Turn on SafeSearch. 4. Hi Erin, have you checked your websafe settings? ^AB. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. This happens while browsing on virgin media in all my devices (desktop, ipad, mobile), but not when I'm on 4g. Not able to access websafe_setting page (able to go to update_profile page). 168. This bypasses Virgin media website blocking, allowing you to access. It may take up to 24 hours for the change to be. For fraudulent e-mails, forward to phishing@virginmedia. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. Virgin Media. virgin. on 19-07-2023 09:07 Hi @Brianlfc0210, Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. in/myVM . Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. 168. 5GHz is a less congested frequency, so you get faster. At time of posting Virus Total still shows 3 security providers reporting your site as malicious and 1 reporting it as suspicious. Regards, Steven_LSorted now, had to pinhole it. on 15-04-2023 15:47. I’ve tried re-booting the hub etc but no joy. 8. If you see two software update options available, choose the one you want to install. It is managed from the Virgin Media online account. You know what the issues are. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. Go to Settings -> Protocol and change the default protocol to OpenVPN(TCP) and try to connect. If you can't figure it out, maybe you aren't ready for unfiltered internet access just yet. Just as I should. As above, the basic parental controls are totally free. Virgin Media's DNS servers don't seem. I cannot access websafe on my browser. Everytime i save my changes it resets my settings so that nothing is blocked. 1. John_GS. To do this: Press Home on your remote. org. 100. It is easy to change the settings – the following steps take you through the process: Visit the Virgin Media Parental Controls area in My Virgin Media. TBH only recently checked and all websafe was off. Hi, just wanted to say thanks for your advice. 4) Connect your router or mesh master unit to the VM hub with an Ethernet cable, Cat5e or Cat6, any higher specification is a waste of money. Go to Settings > General, then tap Software Update. Re: Websafe settings no longer having effect. It looks like my websafe setting is switched to off. 4. Apologies for the websafe issue, this is a known issue so I'll PM you now to get some details and raise to our IT team. ive tried using chrome,firefox on my phone, and using edge on my laptop with no avail, also tried the app. Im having all the same issues as the original poster been at it for a few hours before I thought to come here . Thanks. Select Request a PIN. in Security matters Thursday; Cannot Turn Off Websafe and Child Safe in Security matters 2 weeks ago; child website stuck on in Security matters 09-09-2023; Websafe Stuck On in Security matters 07-09-2023If you are absolutely sure the Virus Safe warning is a false positive then a temporary workaround would be to add it as an Allowed Website in Child Safe, as highlighted below:. The first is categories. There’s many more methods that are probably better including using a VPN service – but the ease with which these filters can be bypassed. 8. At present, the VPN between routers 1 and 2 go via the HUB 3. 1. May 2022 we moved our name servers to CloudFlare and use CloudFlare to proxy our traffic. After looking at this post, I realised that might be due to my Mac's DNS setting being changed. Just sign into My Virgin Media and. - 5429856. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. My Virgin Media, making managing your account easier with all your information in one place. You’ll pay nothing for 3 months (with no payment details needed upfront), then just £3 a month (or £30 a year). Other parental controls. To confirm private browsing is on, you will see the word inPrivate beside your address bar. Options. on 05-01-2023 17:27. 1. I’m unable to do it through the Virgin Media App. Every now and again when Virgin update their system the Parental controls get refreshed and switched back on again. 1 To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. If you changed the computer's network settings to use any Public DNS does that re-gain access. Our Hub 3 is in Router mode, it also does not permit SSID broadcast to be disabled. virgin media turn off websafe: 0. We would like to show you a description here but the site won’t allow us. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. That said, the more you know about the web, the better understanding you. I have checked the systems at our side and there is no issue. 168. Child safe is marked as off on my account, however however websites are being blocked. 4. Reply. See. If you got your own router then they will usually offer you a built-in timer to do this. 17-04-2023 12:57 - edited 17-04-2023 12:58. Click on Disable Channel Optimization and then on Apply changes. Hello. Hi, i can’t turn on child safe or web safe from the security area of the my virgin media website. on 11-02-2023 12:31. Select ‘Disable Shield’. 8. That server, 212. 15-02-2023 21:11 - edited 15-02-2023 21:15. 1. click Turn Off or Turn On, and then click Apply. In response to Client62. Sadly, internet customers across the UK are prohibited from. What’s more, it’s compatible with all device types, from your laptop or MacBook to your Android or iPhone. - 5280770. Use Google translate but you won’t be able to search. Virgin Media Web Safe Step by step guide 9 Then you can select ‘Websites’. Controlling the filters for BT, Sky, TalkTalk and Virgin Media broadband Each ISP has its own name for the filter, and the choice of settings varies, too. 8. Browse Virgin Media Virgin Media Community. com and we’ll look into them. I've been having weird problems with Virgin Media mobile (I use them for 4G home broadband), for some reason recently I haven't been able to access Reddit unless I use a VPN! Very odd but after seeing your suggestion of turning off websafe (that I didn't know was on), it fixed the problem. --. Thanks for posting and welcome to the community. Stream from Virgin Media. Try both Mac and Windows. 1. 1 (this will allow you to access your router’s settings)/ If you’ve put the router in “Modem” mode, use this IP address instead: 192. If that does not help, try remaining protocols. To activate Virgin Media Parental Controls select ‘ACTIVATE’. Just bear in mind this would reset everything. Hi, each time I go to access websafe settings in the my virgin app, when clicked it takes me back to menu page so I can't turn it off. ago Web Safe is not implemented on the router - it's in place upstream in the Virgin Media network. Pick a category to get started. This should by pass the VM Websafe. 8. 8 and/or 1. I'm a Very. on 11-02-2023 12:31. You shouldn’t need to ask these questions of customers. It’s easy to turn on. 168. Settings. Phone. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. Web Safe only works on devices connected to your Virgin Broadband at home. If it’s not a technical issue you need help with then we’re here to support you on. Apps. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsQuickStart, set up and connections. From within your browser, click on the Advanced settings option. VODAFONE. Virgin Media.